Choose the right logic tool
Use navigation for routing, variables for stored values, and calculations for totals. Combining them is easier when each has one clear purpose.
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Steps
- Write a small flow: which answer changes the next question, which value changes, and what result should be shown.
- Create the needed variables under Customize using data, then save them before referring to them in rules.
A Number variable stores a starting value. Saved calculation rules determine how answers change it. - Add conditions and actions in Branching & Calculations. Keep unrelated rules separate and name variables clearly.
Read the condition and destination together. This example was canceled; it does not demonstrate a saved or executed rule. - Use the map to inspect the route, then preview matching and nonmatching answers to check the actual behavior.
Use zoom to inspect individual routes. A map connection alone does not prove the rule is correct. - Confirm the final response and score using synthetic data before using the design with respondents.
Check before you rely on it
A navigation rule does not automatically create a score. A variable does not automatically change unless a configured action updates it.
If you need help
Test boundary values, backwards navigation, and a missing hidden field. These cases often reveal gaps that a single happy path misses.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.