Understand form variables
Variables hold values that can change while someone answers a form. Use a Number variable for a score or amount and a Text variable for a label.
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Steps
- Open Design → Logic → Customize using data → Variables. Inspect the default score and price variables before adding your own.
In Design, open Logic → Customize using data to find Hidden Fields and Variables. - Choose + Add new variable for a separate value, give it a distinct name, and select Number or Text. Set a meaningful initial value.
A Number variable stores a starting value. Saved calculation rules determine how answers change it. The synthetic segment starts as unassigned. Use a saved text rule to assign a respondent group. - Use Branching & Calculations to change the value when the appropriate answer condition matches. Save the variables and rules in their own dialogs.
- Reopen the form and check the initial value, then preview a short answer path before using the variable in a result or redirect.
Check before you rely on it
A variable name identifies the field; its current value is what a calculation or recall expression uses. Keep personal data out of variable names.
If you need help
Changing a value in the editor sets the starting value; it does not itself define an answer-dependent calculation.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.