Understand workspace roles
A role describes access within a workspace. Check the selected workspace and the controls available to that account.
Select a screenshot to enlarge it.
Steps
- Use the workspace switcher to confirm the workspace and your recorded role.
Confirm the workspace and your recorded role before editing forms or viewing results. - Owner and Admin accounts can access Workspace & billing. Member accounts should request privileged configuration from the owner when controls are disabled.
Review the workspace, role, and limits before inviting a teammate. No invitation was sent for this example. - An Invited status means the invitation still needs completion. A Deactivated account cannot be treated as an active collaborator.
- Before assigning access, verify the specific edit, results, export, invitation, and billing permissions your workflow requires.
Check before you rely on it
An internal support or content-editor role is separate from a customer’s workspace role. A plan name also does not define a teammate’s role.
If you need help
Do not assume that every action visible in the UI is authorized. Confirm the result and report permission inconsistencies.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.