Add CRM values to form links
A CRM or mailing tool can generate a personalized link using its own merge fields. RapidoForm reads the query values that arrive in that link.
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Steps
- Define the required hidden fields in the form and save them. Prefer non-sensitive campaign or record references.
Definitions identify the fields expected in the respondent URL. Supply harmless URL-encoded values when testing. - Copy the respondent URL and add one query parameter per hidden field.
Use the current respondent URL rather than a builder URL. - Insert your CRM’s supported merge tag as the parameter value, using that tool’s URL-encoding mechanism.
- Preview a message for a synthetic contact and inspect the resolved URL. Confirm no merge tag remains literal.
- Test a contact with a missing field, then verify the context received by the form.
Check before you rely on it
The CRM’s merge-tag syntax is specific to that provider. Do not paste a Mailchimp tag into another tool and expect it to work.
If you need help
Sending a campaign and collecting a response are separate actions. Verify with test contacts before contacting an audience.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.