Allow respondents to continue later
The builder has a continue-later setting. Test its recovery behavior before telling respondents they can safely pause.
Select a screenshot to enlarge it.
Steps
- Open Design → More settings and find Allow respondents to continue later.
Controls such as Hide progress bar use negative wording. Check the switch against the actual preview. - Enable it for the intended form and confirm saving. Explain any instructions the actual respondent flow provides for resuming.
- With synthetic answers, pause partway through, close the tab, and attempt the supported resume route.
Choose Mobile below the preview to inspect a narrow layout. Also test the complete form on an actual phone. - Check the recovered answers, variables, uploads, and final response. Test the device or browser change you intend to support separately.
Check before you rely on it
Do not promise cross-device recovery, unlimited retention, or recovery after cleared browser data without verifying it.
If you need help
A new respondent link can start a fresh session. Confirm the actual resume mechanism before launching a long form.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.