Troubleshoot a Calendly question
Separate a connection problem from event availability or a blocked embedded scheduler.
Select a screenshot to enlarge it.
Steps
- Check the Calendly connection in the form’s Connect tab and verify the intended account and event URL.
An Available card offers setup; it does not mean the integration is already connected. - Open the event through Calendly’s normal interface to check availability and time-zone settings. Compare that with the form’s preview and published link.
- Test the published link outside an embed, then inside the intended site. Review browser privacy restrictions and the host site’s consent settings.
- Contact support with the event type, browser, error wording, and time if the supported event still fails.
Check before you rely on it
Do not delete a shared integration or book a real customer appointment as a troubleshooting step.
If you need help
If an event is not offered by the current setup, confirm support before promising that booking workflow.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.